فناوری اطلاعات در مدیریت زنجیره تامین

فناوری اطلاعات در مدیریت زنجیره تامین
مقاله isi سال ۲۰۱۱

This study attempts to prove the impact of information technology (IT) in supply chain
management (SCM). The criteria include the applications of IT to get the high firm
performance comprising marketing performance, financial performance, and customer
satisfaction. The fuzzy DEMATEL method is applied to show out the interrelationships
among all of criteria. The result finds that advanced IT is the cause criteria leading to
marketing performance and customer satisfaction. The implications give some considered
elements to the Vietnam textile industry when apply IT. The limitations and directions for
future research are included in the final section

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